FAQs

What is the exchange and refund policy?

We accept exchanges within 7 days of delivery, and refunds are only issued if an exchange isn’t possible. Our goal is for every customer to be completely satisfied, and if you’re not, we’ll do our best to make it right.

When will I get my order?

Orders are processed within 1–2 working days and delivered within 3–4 working days after dispatch. Delivery times may vary by location and courier service.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.