Refund policy

At MAYAM, we want you to be completely satisfied with your purchase. Items may be returned or exchanged within 7 days from the date of delivery. To qualify, products must be unused, unworn, and in their original packaging with all tags attached. Once your return is received and inspected, approved refunds will be issued to the original payment method. Exchanges may be made for another size, color, or product of equal value, subject to availability.

Please note that certain items are non-returnable for hygiene and safety reasons, including cosmetics, intimate wear, and clearance items. Customers are responsible for return shipping costs unless the item received is defective or incorrect. To initiate a return or exchange, please contact us on WhatsApp.